Intensive course

HUMAN-CENTRED DESIGN & DESIGN THINKING FOR
LOW-RESOURCE AND COMPLEX SETTINGS

5 Days | In-Person | Various cities

Build your expertise in Human-Centred Design (HCD) and gain indispensable skills to lead strategic innovation at your organization. Learn how to gather deep user insights, translate them into real solutions, and collect useful feedback from users with prototypes. Master your ability to design interventions or programs that drive massive uptake and impact.

This intensive training is for decision-makers at NGOs, funders, agencies, and non-profits working in low-resource and complex settings. You will be coached by seasoned experts to apply HCD and Design Thinking to an immersive case study. If you are involved in designing, managing, vetting, or funding programs and interventions, join us to advance your impact and your career.

A hands-on 5-day course to learn how to:

Gather user insights and turn them into action

Methods, tools, and best practices for User Research
Identifying user insights
Simplifying complex findings using visual techniques
Defining actionable strategies from the insights

Brainstorm strategically
+ design holistic solutions

Techniques for brainstorming strategically
Frameworks for assessing the impact and sustainability of ideas
Methods for designing holistic solutions for complex settings

Failure-proof ideas: Prototype + test with users in low-resource settings

Steps and techniques for rapid prototyping
Running effective user-tests to gather genuine feedback
Using feedback to optimize designs for uptake and impact

Design ethically for poor and vulnerable populations

Tools to assess social outcomes and avoid unintended consequences
Frameworks to consider issues of power, equity, and marginalization in design.

WHAT'S INCLUDED?

The experience:

5 Days of interactive learning and coaching

1 Networking evening

5 Daily lunch and refreshments

Resources:

1 HCD Essential Tools Booklet, hard copy

1 HCD Training Tools & Content summary, soft copy

Follow-on support:

1 1-on-1 coaching immediately after Training (30min)

2 1-on-1 coaching 6-12 months after Training (30min/ea)

FEES

Fees are per person and based on a sliding scale, in order to subsidize access for less-resourced organizations.

* Early Bird rates apply up to 40 days before the first day of Training.

We also offer a small number of partial scholarships for resource-strapped organizations working on issues of poverty with marginalized communities. Contact us for details.

Standard Rate

$2,340 Early bird*

$2,600 Regular

10% Discount for groups of 3+

Donors / Government / International Agencies

$1,480 Early bird*

$1,650 Regular

10% Discount for groups of 3+

NGOs / Non-profits

$990 Early bird*

$1,180 Regular

10% Discount for groups of 3+